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Critical Steps for Scaling Global Operations

Published en
1 min read


Leaders should discover how to manage work while maintaining engagement", shared one participant from the Energy Sector. "With hybrid models ingrained, big organisations need tools to measure engagement and handle work", commented an HR leader in a Financial Solutions company. of participants cited Talent Retention as either Critical (53.8%) or Extremely Essential (23.1%).

Evolutionary Steps for Transitioning From Shared Services to GCCs

This shows the long-lasting nature of efforts in engaging and retaining skill. In Australia, large business report and as their main engagement difficulty. Southeast Asian participants emphasize and minimal profession development, especially in smaller sized organisations. Mid-sized organisations deal with a double obstacle: handling while preserving trust and team cohesion in hybrid environments.

Particularly for worker wellness, some strategies organisations are planning for 2025 include broadening psychological health assistance (61% of participants), creating opportunities for social connection (58%), and stress management/resilience building programs (50%). A great 65% of participants stated that their Skill Management budget would stay unchanged in 2025. Areas of spend top priority will remain in talent development and leadership programs, besides more basic skills upskilling.

Evolutionary Steps for Transitioning From Shared Services to GCCs
ANSR July USA PRsANSR July USA PRs


Workforce Management Trends to Watch for 2026

These styles resonate across industries, workforce sizes, and areas. The most important management skills/themes to augment in 2025 would be: Training and mentoring, together with EQ/Self-awareness, were cited by 38% of respondents. Even more down the top priority list, was 4% mentioning ethical management as a focus area for development amongst senior skill.

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