Best Practices for Scaling Global Operations

Leaders must discover how to manage work while maintaining engagement", shared one respondent from the Energy Sector. "With hybrid models embedded, big organisations require tools to determine engagement and handle work", commented an HR leader in a Financial Services company. of participants cited Skill Retention as either Vital (53.8%) or Extremely Essential (23.1%).

Southeast Asian respondents emphasize and restricted career development, especially in smaller organisations. Mid-sized organisations face a dual obstacle: handling while keeping trust and group cohesion in hybrid environments.

Specifically for worker wellness, some strategies organisations are preparing for 2025 include broadening mental health support (61% of respondents), developing opportunities for social connection (58%), and tension management/resilience building programs (50%). A great 65% of respondents stated that their Skill Management budget would remain unchanged in 2025. Areas of invest concern will remain in talent advancement and leadership programs, besides more general abilities upskilling.

ANSR July USA PRs

Pros and Cons of Nearshore Operations in 2026

These themes resonate throughout markets, workforce sizes, and regions. The most important management skills/themes to enhance in 2025 would be: Training and mentoring, together with EQ/Self-awareness, were pointed out by 38% of participants. Further down the priority list, was 4% citing ethical management as a focus location for development amongst senior skill.